Frequently Asked Questions
Everything you need to know about Discraft discs and gear.
When will my order ship?
Most orders are processed and shipped within 1-3 business days. During limited edition drop events, processing may take up to 5 business days due to high volume.
Can I choose the exact weight and color of my disc?
We offer specific weight ranges for most discs. While we cannot always guarantee a specific shade, you can select your preferred primary color and weight class from the available options on the product page.
What is your return policy?
We accept returns on unused, un-thrown items in their original condition within 30 days of purchase. Please note that shipping costs for returns are the responsibility of the customer unless the item is defective.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and package weight.
How do I track my package?
Once your order has been fulfilled, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery status.
What should I do if my disc arrives damaged?
If your order is damaged during transit, please contact our support team within 48 hours of delivery with photos of the packaging and the damaged product to initiate a replacement.